I did not go to L.A. Nissan on Saturday, October 17, 2020 with the expectation that I was going to purchase a new truck... but that is exactly what happened. An incredible day that was facilitated by L.A. Nissan Salesperson Brendan Kemper. Holy crap... what an incredibly knowledgeable person Brendan is... his ability to listen... to not pressure... to hear what is being said... to work with you to achieve something amazing was something I was not expecting. There was no high pressure sales tactics... instead there was Brendan who made me feel welcome, answered my questions, made me feel comfortable and allowed me to thoroughly enjoy the experience of purchasing my very first brand new vehicle. Every moment of my experience at L.A. Nissan was freaking amazing... and it is because I had Brendan standing by my side, ensuring that my experience of purchasing my first brand new vehicle was exactly that... amazing. His attention to detail is second to none. When I picked up my new TITAN PRO 4X on Monday, October 26, Brendan took the time to show me all the features that my new truck had to offer... he is incredibly genuine and he was truly excited for me... and then a day later he followed up with a phone call to find out how my first day with the truck was... Who gives such personal and incredible attention and makes you feel fantastic... Brendan Kemper does. The LA Nissan team members who worked with Brendan and I to make this all happen were also incredibly amazing. The Sales Manager Dave crunched the numbers with me and then hunted high and low for the PRO-4X truck that would fit my budget... and Patrick worked hard to secure the financing for someone who was rebuilding his credit... Thank you Patrick for everything and thank you Dave for searching and securing for me the only Red Nissan TITAN PRO 4X in all of Western Canada and then arranging to have it shipped from out of province to LA Nissan. I can't thank you all enough for making this experience as incredible as it was for me Brendan... you are freaking awesome and I can't thank you enough for reaching out and saying to me... let's talk. Trust that I will be sharing the experience with my friends and I will certainly be recommending LA Nissan to my friends and to my family... and that they should speak with Brendan Kemper because he IS freaking amazing and he will treat you amazingly well. If you need a new truck... then come on down to L.A. Nissan and ask for Brendan Kemper... you won't regret it... I promise you that!!! Thank you Brendan... you ROCK! Thank you L.A. Nissan... I FREAKING LOVE MY TRUCK!!!

Gurpreet was awesome! Friendly, knowledgeable service

We had a great experience at LA Nissan from Gurpreet and Em. From the beginning, we never felt pressured or rushed into making a decision. Unlike other dealerships, we weren't hit with the typical "What can I do to make this deal happen today?" sales tactics, which made the whole process much more comfortable. They also gave us a fair and honest value for our trade-in right from the start instead of using it as a bargaining tool after we were ready to walk away. At other dealerships, our trade value suddenly increased by another $1,000 as we were leaving, which didn't feel genuine. We really appreciated LA Nissan's transparency and straightforward approach. If you're looking for a dealership that treats you with honesty and respect instead of relying on high-pressure sales tactics, I would definitely recommend LA Nissan.

It was a great experience the salesman Natan was great very helpful also was finance person I can remember his name. I am very happy

Came for a service appt with Ashley! She’s amazing in every way! Got most of my items fixed within such a short period of time. Really appreciate her and will be back for service in a few months

Had a clunking noise on my Sentra. LA Nissan found the noise and replaced the failed strut after another dealership told me there was nothing wrong with it. Thankyou so much!

Yale and Zak, 2 hard working people. Amazing service , they worked hard to get me the car I wanted. I can't thank you enough. Best dealership in the country for thier honesty and care. Thank you a million for my Purple Beast.

I had an oil change yesterday, and everything went well. The staff was friendly, and the service was quick and efficient. Thank you!

LA Nissan delivered above and beyond to make our purchase smooth and stress free! Our salesperson Earl Mann was fantastic to deal with, as well as the Finance team and Management. Couldn’t have asked for a better experience!

I just bought Armada from LA Nissan, Harpreet help lot, very knowledgeable. He explained and answered each question. I got good deal on Armada also Manager Harry try to help sales team and interact with customers. Really good team. Hoping in future service team help us too for service etc. thanks 🙏

When I went to release my keys, Danielle was kind and very welcoming to the dealership! The overall experience was very quick about bringing my car in to be looked at and received the results very quickly! Overall was a great experience!

Took our newly purchased used vehicle here for the first time. Service was great. Robert Crosbie was our advisor. Kept us up to date and provided us with great advice. Amazing overall experience. We will be taking our vehicle here regularly.

Always fast and friendly service. Vehicle always ready as promised

Fantastic experience! I got Overwhelmed they calmed me and helped fix every situation overwhelming me

Mohammed was very personable and easy to work with.

We dealt with Kevin Kerr at LA Nissan and found him very knowledgeable and professional, while being easy to talk to and laid back. He didn't use the common pressure tactics of so many sales people, but did an excellent job of answering our questions and providing any vehicle information we requested.

Everyone was super friendly, I experienced no problems as they had met all my needs. This place is where I will be buying my next vehicle 1000%. Awesome service guys thank you!

Just got a 2026 nissan rouge my sales man Kevin Kerr was absolutely amazing to deal with,he went above and beyond. staff was so friendly and treated me well.. All my years buying vechials through dealships this was my best experience. I definitely reccomend LA NISSAN.

Super helpful service and quick. Kevin is a great salesman

Great experience, Ava was awesome! She went above and beyond, every problem that came up, she solved it very quickly and always with an upbeat attitude. The best car buying experience I have ever had!

La Nissan is too good in customer service. I got some car work done from them. They were brilliant in every thing. Thank you everyone helping out there. And also thank you to Danielle who help me out with the process and provide my car before the estimate time,

Ask for Ashley for service always 5star

We had a great experience with Earl, we ended up at LA Nissan after a terrible experience at Jeep in Windermere. Earl restored our trust in salesmen, he was professional, thorough and sympathetic to our past car issues. We spent quite a long time with him, we didn’t feel rushed, he made sure we fully understood everything and for that, I’d highly recommend Earl and LA Nissan.

The detail department made my old truck look new ready to sell.

Fantastic experience going in for a tire exchange & walking out with a new vehicle! Earl made the purchase extremely easy & everything was done quickly & efficiently. Highly recommend

My experience was very positive. My vehicle was brought to them by a tow truck and the only contact with the dealership was by phone. I had major work done, new transmission and more. I live almost 4 hours from the dealership so everything was approved by me over the phone. Almost $11,000 in total. Would very much recommend this dealership.

Thanks Dani for getting my Nissan Juke quickly and efficiently into service

Worked with Kevin, who was very open and helpful. Even though we xould not make a deal but his perspective helped me a lot.

Armaan is the guy you’ve got to come meet here at LA Nissan! Definitely a person who is enthusiastic about the car industry and wants to always help to the best of his ability!

Service was. Quick and all cleaned up inside and out thanks

Excellent service !

Took a little longer than expected but overall experience was above average

I had my doge grand caravan delivered to me for 200 dollars then a month later had to have a cabin filter put in with someone's ticket put in behind they tried to tell me heater was normal wear and tare I don't think so with a ticket behind also had an 85 point inspection done on it to find out the transmission cooling lines have a leak have a really dirty air filter they dint change kept phoning to tell them all the things I found wrong with the 2017 and all I've been getting is the run around telling me the Gm was going to call never did the first Gm that dealt with me left after I questioned mileage and I had to buy a starter relay never got reimbursed van will work so long as it is not hot outside when it was 38 outside wouldn't start 6 times in 1 day no call from Gm no talk of any kind just ill get my Gm to call not a very happy customer

I rarely leave negative reviews, but this experience deserves one. First, Mohamed was excellent. He was professional, respectful, knowledgeable, and made the entire process enjoyable. If my experience had been based solely on him, this review would have been five stars. Unfortunately, everything changed the moment the sales manager, Emigdio, got involved. We made an offer on a used vehicle that was roughly $2,000 below the asking price. That’s not an outrageous offer—it’s a normal part of buying a used vehicle. He even asked how we came up with our number, and we explained that we had compared similar vehicles at other dealerships and on Facebook Marketplace. At no point did we expect the dealership to accept our offer. What happened next was completely unnecessary. Instead of simply saying, “We’re too far apart,” Emigdio chose to make personal comments toward my father and me. Rather than negotiating professionally, he implied we were beggars and questioned our ability to afford the vehicle. That’s not confidence—that’s arrogance. A professional sales manager negotiates the deal. An insecure one attacks the customer. A dealership has every right to reject an offer. What it does not have the right to do is insult customers for making one. Buying a vehicle should be a business transaction, not an opportunity for a manager to inflate his ego at someone else’s expense. If a customer is respectful, they deserve the same respect in return. Mohamed represented the dealership with professionalism. Unfortunately, Emigdio represented it with arrogance, condescension, and a complete lack of customer service. We walked away not because we couldn’t make a deal, but because no vehicle is worth rewarding that kind of behavior. L.A. Nissan should seriously consider whether this is the standard of leadership they want representing their dealership.

I was told in writing that a Certified Pre-Owned vehicle had already passed CPO inspection. I drove several hours from out of town to see it, and during the test drive the cruise control wouldn't stay engaged. I was then told CPO inspection only happens after a deposit is placed — contradicting what I'd been told beforehand. Nissan Canada has since confirmed a vehicle cannot be represented as CPO until inspection is complete, meaning the original information was inaccurate. I wasted a full day round trip based on it. Verify CPO status independently before making the trip.

This place is ridiculous. I bought Rogue from this place and sold it back to them. I sold it to sales person Armaan and now I am not getting any support from him or anyone else in finance. When I sold it, they really messed up transaction and its been 2 weeks and still account is not cleared, loan is not paid off and I am still paying bi weekly payment after 2 weeks. Now I will have to pay additional interest because they delayed transaction. They never have an answer when I call them and they never call back. Now I am travelling internationally and cant even follow up on this everyday like I did for 2 weeks. This place is worst and really stressful to deal with.